- Giving Feedback
- How to Give Feedback People Can Actually Use (HBR, Oct 2017)
- Giving a High Performer Productive Feedback (HBR, Dec 2009)
- How to Give Feedback to People Who Cry, Yell, or Get Defensive (HBR, Sept 2016)
- Good meetings
- How to design an agenda for an effective meeting (HBR, March 2015). “Always have an agenda” is pretty common advice. This tells you how to create a good agenda.
- Do You Really Need to Hold That Meeting? (HBR, March 2015). The flow chart in this meeting is one of the most immediately useful I’ve ever seen.
- Hiring
- How to Hire (HBR, January 2018). By Patty McCord, formerly of Netflix
- Recruiting and culture (July 2012). I wrote this as a guest post on Fred Wilson’s blog.
- Am I micromanaging? This lecture “How to Operate” from Keith Rabois covers a challenge common to founders: am I too “in the weeds”? Search for “task relevant maturity” in the transcript. tldr; it’s ok to “micromanage” in a very particularly way, even though your team will push back on it. This tells you how to explain why you’re doing it.
- Scaling rapidly in a startup